What is the Professional Staff Association (PSA), and does it really have any influence? This is not an uncommon question and one that came up several times during our 2017 members survey.
You are the Professional Staff Association and your influence is determined by the strength of the PSA. You have a four person Executive that represents you and we speak on your behalf at various hospital committees and with administrative leadership. Three members of the PSA Executive are voting members at the Medical Advisory Committee (MAC), which is chaired by the Chief of Staff (COS). The President and Vice-President of the PSA are Directors on the Hospital Board, and along with the COS and CEO we are all non-voting members. Other committees we sit on include the Credentialing, Fiscal Advisory and Finance and Audit Committees. We also contribute in other ways including working groups such as the one aimed at addressing email fatigue. Lastly, we meet with the CEO and COS several times a year, both in person and on the phone, with open and honest discussions about issues and sentiment of the Professional Staff.
Through these avenues, we are able to voice your perspective, bring to light concerns, and advocate on your behalf. By continuing to establish trusted, forward thinking relationships, we are able to provide meaningful input and improve the environment and the care you provide. As a bridge between PSA members and Hospital administration and the Board of Directors, we are also able to provide perspective on processes and decisions to members. We are trying to build stronger relationships by fostering a better understanding and appreciation.
Other things we do on your behalf include planning and coordinating speakers for PSA meetings, the annual Service Recognition Awards Gala, and the quarterly Newsletter. We also help members navigate the administrative system by providing advice and putting people in touch with those that can help them both within and outside the hospital depending on the issue. We can also accompany members to meetings with administration and provide support and advice during the process. Lastly, we continue to listen to your thoughts and perspectives during impromptu meetings and conversations.
A particular area of focus for the PSA Executive is communication and physician engagement. Having a more engaged and involved Professional Staff is important to maintain and elevate the quality of care and pride of working at THP. We have been having productive conversations with our Chief of Staff, Dante Morra and CEO, Michelle DiEmanuele about promoting more clear communication and earlier, more meaningful involvement in decision making. We are also advocating for a more clear understanding of processes such as recruitment and code of conduct management, which can lead to confusion and misunderstanding. To support these processes, we have participated in New Medical Leaders Training sessions to better understand how medical leaders are being trained to support these conversations. We have also recently had a highly productive discussion at MAC related to physician engagement and better communication. We look forward to continuing to work on these initiatives collaboratively, including the involvement of the Program Chiefs.
Our mission continues to be to represent the interests of the Professional Staff and to strengthen our leadership role in patient care. Our vision is to have a healthy and engaged Professional Staff Association that has a collaborative relationship in change initiatives and decisions being made in the hospital.
Rohit Kumar MD, FRCP(C)
President – Professional Staff Association
Anesthesiologist – Mississauga/Queensway Sites